Our Service
We
pride
ourselves
on
outstanding
customer
service
from
the
moment
you
contact
us.
We
employ
2
fantastic hosts per chalet who are dedicated to ensuring you have the most amazing holiday possible!
Our service includes:
•
Accommodation in our spacious and comfortable chalets.
•
Daily maid service.
•
Delicious 3-course home-cooked meals with free wine during the meal on 6 nights.*
•
Varied daily breakfast and afternoon tea with scrumptious cakes.
•
Daily piste runs to/from the Prodains lift**
•
2 chalet hosts per chalet whose job is to ensure you have a brilliant holiday.
We can also:
•
Arrange all airport transfers to and from Geneva airport through our sister company “Action Transfers”.
•
Purchase your lift passes in advance.
•
Organise all ski/board and boot hire at a great price from the chalet.
•
Assist you in choosing the best lessons dependent on your chosen aims/ability.
•
Provide
information
on
any
extra
services
you
may
require
such
as
childcare
or
little
luxuries
such
as
in-
chalet massages.
In
the
2016-17
winter
season
100%
of
guests
who
completed
a
guest
questionnaire***
rated
our
chalet
hosts
as
being “excellent”!
*Leaving you one night free to enjoy dining out at a local restaurant.
**Piste runs to other lift stations can be booked with a local taxi company at additional cost.
*** Based on 90 responses from guests who chose to complete a questionnaire.
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