FAQs
Transport
Are your airport transfers private?
This
will
depend
on
what
kind
of
transfer
you
book
and
the
size
of
the
group
you
are
travelling
with.
Check
out
the actiontransfers website for more details.
How flexible are your slopes runs?
We
have
a
minibus
dedicated
to
our
2
chalets
and
therefore
offer
a
slopes
run
service
between
08.30-10.00
in
the
morning
and
between
16.00-18.00
in
the
evening
to
the
Prodains
Express
lift.
This
journey
is
only
a
minute
or
less,
so
we
can
get
everyone
up
to
the
slopes
within
a
short
space
of
time.
Should
you
wish
to
leave
or
return
to
the
chalet
outside
of
these
times,
we
are
located
on
the
free
ski
bus
route
and
the
stop
is
within
250m
of
the
chalet.
Buses run every 10 minutes throughout the day 09.00-18.00 and every 40 minutes or so between 18.00-21.00.
If
you
wish
to
ski
from
a
location
other
than
Prodains,
you
can
catch
the
free
ski
buses
into
Morzine
which
are
usually much quieter first thing in the morning than those going up to Prodains.
Should
you
need
slopes
runs
to
an
alternative
location,
please
discuss
this
with
us
before
your
arrival
at
the
chalet
-
this
will
need
to
be
booked
with
a
taxi
company
at
additional
cost,
as
our
own
minibus
can
only
operate
to
Prodains due to being shared between the chalets.
What about going into Morzine in the evening?
You
can
either
choose
to
hop
on
the
free
bus
which
runs
up
to
21.00
or
we
can
book
an
evening
taxi
service
into
Morzine
from
€20
each
way
for
up
to
8
people.
Please
note:
These
taxis
need
to
be
booked
in
advance
to
ensure
a
driver is available (just ask your chalet hosts to book these for you).
Is there parking at the chalets?
Yes both chalets have sufficient parking available.
Location
Where in Morzine are you based?
We
are
based
in
a
beautiful
area
on
the
edge
of
Morzine
called
Les
Prodains,
under
a
minute’s
drive
from
the
new
Prodains
Express
telepherique.
We
are
not
located
in
the
town-centre,
however
we
are
located
directly
on
the
free
bus route which goes both up to the Prodains lift and down into Morzine so getting around couldn’t be easier!
How close is the nearest bar?
We are a mere 500m from the nearest bars and restaurants…an easy post-beer meander!
The chalets
What time can we arrive at/depart the chalet?
We
are
flexible
on
arrival
and
departure
times
at
the
chalet
to
allow
you
to
take
advantage
of
the
cheapest
flights
and
get
the
maximum
amount
of
time
on
the
slopes,
however
individual
rooms
are
not
available
until
16.00
on
your
arrival
day
(unless
they’re
ready
earlier)
and
we
do
ask
that
rooms
are
vacated
by
10.00
on
your
departure
day.
In
addition,
on
busy
changeover
days
we
ask
that
you
do
vacate
the
chalet
(and
spend
time
on
the
slopes/
go
into
Morzine
etc.)
to
allow
chalet
hosts
to
carry
on
their
cleaning
duties
to
the
highest
standards.
We
can
provide
storage for your baggage if necessary.
Do I have to book the whole chalet?
Slate Valley Lodge - we are happy to accept bookings of any size and duration in this larger property.
Chalet
des
Glacons
-
we
are
happy
to
accept
bookings
for
any
group
size
in
this
chalet
but
are
currently
only
taking full-week bookings.
Do you offer short breaks?
Yes
we
do
-
We
offer
3
or
4
night
short
breaks
in
Slate
Valley
Lodge
running
either
from
Sunday-
Wednesday/Thursday
or
from
Wednesday/Thursday
to
Sunday.
Short
breaks
starting
on
a
Sunday
are
usually
cheaper
as
they
tend
to
be
less
popular
and
also
because
Tuesday
is
the
chalet
day
off,
therefore
less
evening
meals
are included in the price.
Is there a supplement for single travellers?
No,
but
we
do
expect
individuals
booking
as
part
of
groups
to
share
rooms.
However
we
don’t
penalise
groups
with
odd numbers or individuals travelling alone!
Is there a discount for children?
We
offer
the
following
child
discounts:
20%
when
sharing
a
room
with
parents
or
10%
in
their
own
rooms.
This
does not apply to full chalet bookings which have already been discounted.
Food
Do you employ qualified chefs?
While
our
chalet
hosts
are
not
qualified
chefs,
we
only
employ
individuals
who
are
confident
in
the
kitchen
and
who
have
a
real
passion
for
food.
We
(and
our
previous
clients!)
think
that
the
standard
of
food
is
well
above
that
of
a
usual
chalet.
We
use
fresh,
not
frozen,
ingredients
wherever
possible
and
offer
delicious
home-made
sauces
and
chutneys.
Our
cakes
are
famous
for
being
varied
and
delicious
and
our
hearty
main
meals
ensure
no-one
ever
goes hungry.
Can you cater to specific dietary requirements?
Yes!
We
can
provide
vegetarian
options
and
cater
to
different
food
allergies
-
we
just
ask
that
you
provide
us
with
full details upon booking so we can contact you to discuss your requirements further.
The resort
What’s the après ski like in Morzine?
It seems like each week another bar or restaurant in Morzine undergoes a face-lift!
Popular
après
bar
choices
with
locals
and
visitors
include:
La
Kinkerne
(only
500m
walk
from
the
chalet!),
Bar
Robinson
(known
as
Robbos
-
mega
popular
from
16.00
but
open
for
apr
è
s
only
as
it
closes
at
20.00!),
The
Bec
Jaune
micro-brewery
(great
food
and
beers),
Café
Chaud,
the
Tibetan
Café,
Dixie
Bar,
the
Cavern,
Chez
Roger,
Le
Crepu
and
Le
Coup
de
Coeur
wine
bar
(a
more
relaxed
vibe).
Morzine
also
has
2
night-clubs:
L’Opera
which
is
open
til 05.00 and Le Paradis (the retro option!) which is open from 23.00-late.
Recommended restaurants include: La Chaudanne, Le Clin d’Oeil, L’Etale, La Grange and La Rotonde!
What other activities are available in the area?
Morzine
is
a
fantastic
little
town
with
lots
going
on
year-round.
Please
see
our
resort
page
for
more
details
on
non-ski related activities in the area.
What’s the snow record like in the Portes du Soleil?
The
snow
record
for
the
area
is
very
good,
but
like
any
resort
the
weather
can
vary.
The
2017/18
season
has
seen
record
snowfall
with
a
base
of
over
5m
at
the
top
of
Avoriaz!
The
majority
of
our
guests
ski
in
Avoriaz
which
is
very
snow-sure
as
it
starts
at
1700m
and
has
always
been
open
from
mid-Dec
to
late
April
every
season
for
the
last
15
years
that
we
have
skied
the
area.
There
is
also
a
massive
(and
ever-growing)
network
of
snow
cannons
which work to build a deep base and ensure that snow cover remains good until late spring!
Action Mountain
How long have you been operating?
We
started
up
our
chalet
company
in
winter
2004-5
and
have
been
here
ever
since.
We
ran
a
number
of
chalets
in
the
nearby
ski
village
of
St
Jean
D’Aulps
(and
a
bar
restaurant!)
for
10
years
before
taking
a
break
for
2
years
to
focus
on
our
young
twins
who
are
now
6
and
fully
settled
into
the
local
school!
In
2016
we
returned
to
our
original
passion of running catered chalet holidays with our 2 fantastic catered chalets in Morzine!
Food and drink Transport Chalet Service Children Extras
